Privacy Policy

Introduction Angela Carmen ABN 26 906 572 246 ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website www.angelacarmen.com.au and services.

Information We Collect

• Personal Information: We may collect personal details such as your name, email address, phone number, and payment information.
• Usage Data: We may gather information about your interactions with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:
• Provide and enhance our services
• Process payments
• Communicate with you about bookings and inquiries
• Send marketing materials, if you have opted in
• Comply with legal obligations and resolve disputes

Data Sharing and Disclosure We do not sell or rent your personal information. We may share your information with:
• Service Providers: Third parties who assist with payment processing, website functionality, and other business operations.
• Legal Obligations: To comply with legal requirements or protect our rights.

Data Security We implement appropriate security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee its absolute security.

Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to improve your experience. You can manage cookie preferences through your browser settings. Cookies help us understand how you use our site and improve your user experience.

International Data Transfers If you are located outside Australia, your data may be transferred to and processed in Australia and other countries where our service providers operate. We take steps to ensure your data is handled securely in accordance with this Privacy Policy and applicable data protection laws.

Data Retention We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We will securely dispose of your data when it is no longer needed.

Children's Privacy Our services are not directed at individuals under 18. We do not knowingly collect data from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Data Breach Notification In the event of a data breach, we will notify you as required by law and take appropriate measures to address the breach. We will also inform the relevant authorities as necessary.

Your Rights You have the right to:
• Access and update your personal information
• Request deletion of your data, subject to legal exceptions
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

Changes to Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on our website and will become effective immediately. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Information For questions about this Privacy Policy or our data practices, please contact us at angela@angelacarmen.com.au